Why shop with us?
Lower price: we have lowered price on most of our products.
Same quality: same good quality that you have been trusting :)
Easy return: two return locations, one in China, one in United States.
I was struggling with the shop and a newborn baby in late 2019, so I moved back to China where I can have more help from my family. I’m a buyer myself too, so I know your concerns about international shopping.
Q: How’s moving your shop to China benefit the customers?
A: I'm offering the same good quality products with lower price, much lowered shipping rates to countries all over the world, worldwide free shipping on order over $35 and sooner at restocking popular items.
Q: What shipping carrier are you going to use to ship out orders? When will I receive my order?
A: I work with 4px express. It will be delivered by your postal service once arrived in your country. Most packages arrives within 10-21 days, sometimes it arrives as soon as 7 days, sometimes it arrives later than 21 days. However, most packages arrives within 10-21 days, unless delayed by uncontrollable factors like customs delay, severe weather condition and such.
Q: Are you still going to offer the same excellent customer service?
A: Yes, you can expect the same customer service since it's still me handling customer service.
Q: What if I’m not happy with my order and I want to return them? Is it going to be hard to return internationally?
A: I know your concern about international return, that’s why I also set an office in United States, you can either return your order to our China office or you can return it to our US office, whatever is more convenient for you.
Q: What if my package got lost and I never received it?
A: Yes, while most packages arrives within 10-21 days, sometimes it arrives as soon as 7 days, sometimes it arrives later than 21 days. However, most packages arrives within 10-21 days. There’s a chance packages might get lost while traveling internationally. Rest assured, I will do our best to take care of it.
Q: I have more questions that’s not listed here, how can I contact you?
A: Simply click the contact us button on the website or email me at: email@example.com You will hear back from me within 1 business day.
All the best,
Dec. 12th 2022